Exchanges & returns

Size exchanges

• Tell us you need a different size within 24 hours of delivery.
• Send the item back within 7 days of delivery.
• Your first exchange is free. After that, each exchange is $10.
• Use the size chart on each product page (or the Find My Fit quiz) before you order. It's the best way to get it right the first time.

How to exchange (US)

Shipping charges aren't refundable, and you pay the cost of sending the item back to us.

• Contact us within 24 hours of delivery with your order number and the size you need. Call (754) 206-2142 (Monday to Friday, 8 AM to 5 PM Eastern) or email info@waisttrainercleaner.com.
• Pack the item in its original packaging. Please don't fold or bend the trainer in half; it can damage the boning.
• Include the exchange card from your order (or a note with your order number and full name).
• Mail it to: Squeez Me Skinny, 1440 Coral Ridge Drive, Suite 428, Coral Springs, FL 33071.

What we can accept

Every exchange is inspected by our returns team. Items must be:

• Unworn, unused and unwashed
• Unstained, and free of hair and odors
• Free of stretch marks or permanent wrinkles
• In the original packaging, with all tags (including sewn-in tags) attached

Not eligible

• Items marked Final Sale
• Free gifts, add-ons and promotional items
• International orders (all international sales are final)
• Requests made more than 24 hours after delivery

Damaged or wrong item

If your order arrives damaged, or we sent the wrong item or size, contact us within 24 hours of delivery with your order number and a photo. Call (754) 206-2142 (Monday to Friday, 8 AM to 5 PM Eastern) or email info@waisttrainercleaner.com. We'll make it right at no cost to you.