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Waist trainer FAQ

Quick answers on fit, wear time and exchanges. For a pick made for you, the Find My Fit quiz takes about a minute.

Sizing and fit

How do I pick my torso length?

Sit up straight and measure from the bottom of your ribs to the top of your hip bone. Under 8.5" is our 8" Short Torso, 8.5" to 10.5" is 10" Medium, and over 10.5" is 12" Long. Most women wear 10". The torso length guide walks you through it.

What if I'm between two sizes?

First trainer? Size up for comfort. Worn one before? Size down for a snugger hold. Start on the loosest row of hooks and move in as it breaks in.

What sizes do you make?

3XS to 3XL. Each trainer line has its own chart, so check the size charts or let the Find My Fit quiz pick for you.

What if my size is wrong?

All sales are final, and we don't offer refunds. Need a different size? Request an exchange within 24 hours of delivery and send the item back within 7 days. Your first exchange is free; after that it's $10. Trainers are undergarments, so items must be unworn and unwashed with tags attached.

Wearing your trainer

How long should I wear it?

Start with 1-2 hours a day on the loosest row of hooks and build up as it gets comfortable. Many customers wear Daily Sculpt for a full workday. Take it off if you feel pain, numbness or shortness of breath, and never sleep in it.

Can I wear a waist trainer while working out?

Yes. Active Sculpt is made to move with squats and cardio. Start with short sessions, drink water, and take it off if you feel dizzy or short of breath.

Do waist trainers work?

A trainer shapes your waist while you wear it and supports your posture during workouts and long days. Any change over time comes from training and nutrition, with the trainer as support. Results vary.

Do you have latex-free trainers?

Yes: Luxx Hourglass, Invisible Zip & Clip and a latex-free Hide The Back Fat. Our Neoprene trainer has a latex outer, so it isn't latex-free.

Shipping and exchanges

When will my order ship?

Orders ship in 1-2 business days by USPS. US orders over $90 ship free; under $90, ground is $6.49 and Priority (2-3 days) is $8.99. International orders take 1-2 weeks.

How do I start an exchange?

Contact us within 24 hours of delivery, then send the item back within 7 days. Your first exchange is free. The full terms are in exchanges and returns.

How can I pay?

Checkout is secure on Shopify, with Shop Pay, Apple Pay and Google Pay.

Still have a question?

Our fit team answers by phone and email on weekdays.

Contact us